Business Transformation

At Cardinal Points Group, we specialize in helping Information Technology leaders and business owners realize lasting performance.  Our focus is advising businesses on identifying and implementing fundamental changes that improve their operating performance and build a long term roadmap for navigating shifting market environments.

Let Cardinal Points Group show you the way

Cardinal Points Group offers advisement services and L6® Methodology workshops to business owners and leaders of IT professional service providers, resellers, distribution channel partners, independent software vendors as well as small- to medium-sized business owners. These instructive workshops provide practical and actionable advice for coping with disruptive changes within your industry.

Industry Sectors

Our knowledgeable and analytical business transformation experts advise a multitude of industry sectors:

  • Small business IT professional service providers
  • CEOs
  • CIOs
  • Resellers
  • Distributors
  • Manufacturers
  • Distribution channel partners
  • Independent software vendors

About Us

Warren Turner Warren Turner Founder & Partner

Warren Turner

Founder & Partner

Warren Turner

Warren R. Turner began his career with Arthur Andersen & Co. in the mid-1980s, working primarily with publicly owned and privately held clients in the high technology, manufacturing, and distribution industries.

In 1993, he left Andersen as an Enterprise Group Manager to join Dickens Data Systems, Inc., as its Chief Financial Officer and Senior Vice President. Over the next five years, he helped transform the company from a small high tech manufacturer to the leading IBM distributor of midrange systems, and, in 1998, he helped Dickens realize its exit strategy of being acquired by a large public company. As a Partner and founder of Cardinal Points Group, LLC, since 1998, he guides owners and executives of value-added technology resellers, distributors, manufacturers, and independent software vendors in business planning, strategy formulation (growth and exit, services transformation), organization structure, business measurements and controls, as well as finance. A passionate advocate of small- and medium-sized businesses, Warren has co-authored and developed several financial management courses for technology resellers and solutions providers. He has taught and shared his insights with thousands of technology resellers and solutions providers, both domestically and internationally. He was also the driving force behind IBM’s Business Transformation Initiative (BTI) that Warren authored and has taught globally to resellers. In 2000, Warren also founded (Andersen Alumni Association) which has become the largest social network dedicated to helping alumni and retirees of Arthur Andersen & Co, Andersen Worldwide, and Arthur Andersen LLP, reconnect and stay in touch.

Kirk Hancock Kirk Hancock Business Transformation Agent

Kirk Hancock

Business Transformation Agent

Kirk Hancock
Kirk Hancock is an experienced finance, accounting and operations executive with nearly 30 years of progressive experience including Big 5 and industry executive management positions with publicly held, privately held and start-up companies. He focuses on consulting with technology companies and their channel partners, most often working directly with business owners and their senior leadership teams with a heavy emphasis on profitable growth and business transformation. Kirk served previously for more than 13 years as COO and CFO for Atlanta-based global consulting company North Highland, the nation’s largest independent management consulting company with offices in 21 cities in the U.S. and London and international partnerships throughout Europe and Asia. Prior to North Highlands, Kirk served in the broadband and telecom industries, the airline IT industry, the automotive manufacturing industry, and was an accounting manager at Arthur Anderson. Kirk has a Bachelor of Science in Business Administration from Auburn University and has served in the Georgia Chamber of Commerce Education and Workforce Committee.
Andrea’ (Dre’) Carkhum Andrea’ (Dre’) Carkhum Business Transformation Agent

Andrea’ (Dre’) Carkhum

Business Transformation Agent

Andrea’ (Dre’) Carkhum
Andrea’ (Dre’) Carkhum has a wealth of experience across a broad spectrum of business areas. She has held leadership positions in channel management and strategy, channel sales, business development executive, marketing, training and more. Dre’ spent over 35 years with IBM and then assumed the Director of Marketing role with NEC Corporation of America. She led NEC’s North America marketing team with responsibilities for direct and channels across all product lines. Dre’ led NEC’s digital marketing presence, conferences and events, demand/lead generation, social media as well as managing an inside sales team. Dre’ is a savvy business leader, with deep international experience and has managed teams across cultural and geographical boundaries. As a business consultant she has been a key contributor in helping her clients adapt Business Transformation Initiatives thus allowing them to improve operational efficiencies, customer satisfaction, improve employee attrition and increase overall business performance. She has been instrumental in creating innovative executive courseware for Fortune 500 companies and has successfully executed and deployed these leadership courses to over 3500 attendees in 30 countries. She is currently Managing Director with SCB Designs Inc. and works with them on creating learning and development solutions to improve employee performance. Dre’ enjoys working with people and helping them solve business challenges. Her hobbies include racquetball, photography, cooking, traveling and HGTV projects.

What People Say About Us

  • “Warren does an excellent job leading Business Transformation Workshops. His breadth of experience and the content he presents really gives a partner key things to move forward on as they grow their organizations.“

    Stephen Mateer Software Channel Account Manager for Avnet at IBM
  • “L6® Methodology from Cardinal Points Group was instrumental in helping our organization better understand how capabilities are transformed into competencies that are measureable and profitable to create a higher value business,” said Eyal Abukasis, vice president of Sales and Marketing at Blue Agility, a company given a 2014 IBM Beacon Award for driving business value and transforming the way their clients do businesses.“ L6® Methodology offers key principles for streamlining sales processes, creates a path for investment in marketing and sales development and helps us better understand our target market. It’s changed the way we run our business… for the better.“

    Eyal Abukasis VP of Sales and Marketing, Managing Partner at Blue Agility
  • “Warren Turner has been an integral contributor to our IBM Global Services Channels team and is highly respected in his area of expertise. As we have continued to strengthen and grow our services business partners, Warren’s financial and business knowledge and experience has been instrumental in helping GTS gain more clarity on challenges small businesses are facing. He understands the financial impacts of running a services business and provides strategic planning with actionable steps that lead to profitability. He is well respected, engaging and a valued asset to any business looking to grow their business profitably.“

    Bob Hoey IBM Vice President, Financial Services Sector, IBM North America
  • “We commissioned Warren to run a number of Transformation / Evolution workshops in late 2012, for some key IBM Business Partners in the UK, on the recommendation of our IBM USA colleagues. Warren brings an extensive array of experience, skills, tips, coaching, advice and guidance. Even more important is that he makes it relevant and current for the audience. His attention to detail and preparation was excellent. The feedback on Warren and the workshop content, from our Business Partners (inc. owners, MDs, C-suite execs, board members) was glowing, and many mentioned his personable and open style.“

    Daniel Rendell Client Manager - Helping Businesses Use IBM Technology


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